POLICY FOR PMU TOUCH UPS
At our studio, we have a policy in place to ensure that our clients receive the best results and maintain the longevity of their permanent makeup. Please take note of the following guidelines regarding touch up sessions.
POLICY FOR RESCHEDULING & CANCELLATIONS
We understand that unforeseen circumstances may arise, leading to the need for rescheduling or canceling your permanent makeup appointment. To ensure efficient scheduling and fair policies, please take note of the following guidelines.
Initial Touch up
The first touch up session should be scheduled between 6-10 weeks after the initial pmu session.
This touch up is crucial to perfect the shape, color and density of the permanent makeup.
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Annual Touch Up
To maintain the desired look and ensure the longevity of the permanent makeup, clients are encouraged to schedule annual touch up sessions.
Annual Touch ups should be booked within 12-24 months after the previous touch up session.
These touch ups help maintain the color vibrancy and shape of the permanent makeup.
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Full Price Charge
If a client fails to schedule a touch up session within 24 months after their last touch up, they will be charged the full price for a new permanent makeup session.
This policy is in place to ensure that the permanent makeup remains fresh and satisfactory for our clients.
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Please note that touch up sessions are essential for maintaining the desired results of permanent makeup. We highly recommend following the recommended timeframes to achieve the best outcomes. Our goal is to provide you with long-lasting and beautiful permanent makeup.
48 Hour Notice
To reschedule or cancel your permanent makeup appointment, without any penalty, we require
a minimum of 48 hours notice. If you cancel less than 48 hours before your scheduled appointment,
your deposit will be forfeited and cannot be applied toward a future booking.
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Deposit Requirements & Refunds
A deposit is required to book all permanent makeup appointments.
The exact amount will be provided at the time of booking and may vary depending on the service(s) selected.
Deposits are non-refundable, but will be applied toward your total balance due at the time of your appointment.
If you decide to change your service, more than 48 hours before your appointment,
your deposit can be transferred to a different procedure.
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Service Refund Policy
There are no refunds for permanent makeup, tattoo or any service.
With permanent makeup, please note that touchup sessions are essential for maintaining the desired result,
and we will recommend timelines to achieve the best outcome.
Our goal is to provide you with long-lasting beautiful permanent makeup, and we will strive
to ensure you're happy before/during/after each appointment.
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Thank You
We are committed to providing quality service and highly value your time.
By adhering to this policy, we can effectively manage our schedule, and ensure the best possible experience
for all of our clients. Thank you for your understanding and cooperation! - Jessica